Terms of Service
Last updated: October 3, 2026
These Terms of Service govern your use of the Haven & Vue website and your purchase of products from Haven & Vue. By using our website or placing an order, you agree to these terms, subject to any rights that cannot legally be excluded.
About Haven & Vue
Haven & Vue provides home and lifestyle products through its online store. Our current range includes The Haven Lamp, a wireless ambient table lamp.
Product information
We aim to describe and photograph our products accurately. Product colours may appear slightly different depending on your screen or device. Product specifications, availability and presentation may change from time to time.
Prices and payment
Prices are displayed on the store in the currency applicable to the shopping experience where supported. Prices, taxes, delivery charges and other applicable costs are shown at checkout before you complete your purchase.
We reserve the right to correct pricing, product or availability errors. If an obvious error affects an order, we may contact you before fulfilment to confirm whether you wish to proceed or cancel the affected order, subject to applicable law.
Orders and acceptance
When you place an order, you are making an offer to purchase the selected products. An order confirmation confirms that we have received your order; it does not necessarily mean the order has been accepted for fulfilment. We may decline or cancel an order where permitted by law, including where a product is unavailable or an obvious error has occurred.
Shipping and fulfilment
Delivery information is provided at checkout. Haven & Vue may use third-party fulfilment and logistics partners, and products may be dispatched from different locations depending on the order and destination. See our Shipping Policy for further information.
Returns and refunds
Returns, cancellations and refunds are handled under our Returns & Refund Policy and applicable consumer protection laws. Nothing in these terms removes or restricts mandatory consumer rights.
Website use
You agree to use this website lawfully and not to interfere with its operation, attempt unauthorised access, misuse the website or use its content for unlawful purposes.
Intellectual property
Unless otherwise stated, the Haven & Vue name, branding, written content, product presentation, graphics and other original website materials are owned by or licensed to Haven & Vue and may not be reproduced or used without permission, except where permitted by law.
Third-party services
Our store may rely on third-party services, including Shopify, payment providers, delivery providers and fulfilment partners. Those services may have their own terms and policies.
Limitation of liability
Nothing in these terms excludes or limits liability that cannot legally be excluded or limited. To the extent permitted by law, Haven & Vue is not responsible for indirect or consequential losses arising from use of the website or products.
Changes to these terms
We may update these terms from time to time. The version published on this website will apply from its stated effective date, subject to applicable law.
Governing law
These terms are governed by the laws of England and Wales, unless mandatory consumer protection laws in your country of residence require otherwise.
Contact
If you have questions about these terms, please email
havenandvue@gmail.com