Contact information

Contact Information

We’re Here to Help

Have a question about your order, our products, shipping, returns or anything else? Our customer support team is here to help.

Customer Support

Email: havenandvue@gmail.com

For the quickest assistance, please include your order number when contacting us about an existing order.

What We Can Help With

  • Product questions and information

  • Order enquiries

  • Shipping and delivery questions

  • Returns and refunds

  • Damaged, faulty or incorrect items

  • General questions about your Haven & Vue purchase

Response Time

We aim to respond to customer enquiries as soon as reasonably possible, typically within 1–2 business days.

Please note that response times may be longer during weekends, public holidays and periods of high enquiry volume.

Before Contacting Us

For shipping information, please see our Shipping Policy. For returns and refunds, please see our Returns & Refund Policy.

We appreciate your patience and look forward to helping you.

Haven & Vue
havenandvue@gmail.com